Disclaimer:

Donegal Plumbing & Heating Supplies is owned by Donegal Plumbing & Heating Supplies Ltd. and operates from
Old Laghey Road,Donegal Town,Co. Donegal.

Placing an order with irishstoves.ie/Donegal Plumbing & Heating Supplies Ltd. :-

Once you have selected the items you wish to purchase please proceed to the checkout. Once you
have confirmed your order, you will be asked to log into your account or if it is your first time using
the site, you will be asked to open an account. An account will allow you to review previous orders.
When setting up an account, you will be asked for the following information. Name, Address, Phone
Number (for delivery), Email Address (to confirm and update you on the status of your order) and
a password (for logging into the site in the future). This information will be kept in the strictest
confidence by Donegal Plumbing & Heating Supplies Ltd.

Delivery Cost

We will deliver your order using a local Courier service.
All shipments greater than 1KG are shipped by courier

Delivery Rates - To The Republic of Ireland

Price By County/distance

Co Donegal:- Free Delivery

Co Sligo/Co Leitrim:-€30.00+VAT

€69.00+VAT Countrywide

1. CONTRACT

1.1. Irish Stoves which trades under the name of Donegal Plumbing & Heating Supplies Ltd. (‘the Supplier’) supplies its goods and services to its customer (‘the Client’).

1.2. It is the intention of the Supplier that all the terms of the contract applying to all transactions
on the Donegal Plumbing & Heating Supplies Ltd/Irish Stoves web site are contained in these Terms and
Conditions.

1.3. The supplier reserves the right to alter these Terms and Conditions without notice to the
client. Changes will apply to any subsequent orders received.

2. DELIVERY

2.1. Delivery can only be made in the Republic of Ireland

2.2. Deliveries to destinations other than the Republic of Ireland may be arranged by the
Supplier. Such deliveries will need to be arranged through the Despatch Office during
normal business hours.

2.3. Delivery dates and times given by the Supplier are estimates only. Unless expressly agreed
by the Supplier in writing time is not and shall not be deemed to be of the essence of the
contract, subject to delivery taking place within a maximum of 30 days.

2.4. The Client shall make all arrangements necessary to take delivery of goods whenever they
are tendered for delivery. The Supplier will only tender delivery of goods to persons aged
over 18.

2.5. Items are supplied subject to their availability. Whilst the Supplier will endeavour to
hold sufficient stock to meet all orders, if there is insufficient stock to meet your order,
the Supplier may at their discretion contact the Client to offer a substituted product or
alternatively refund the price paid for such goods as soon as possible.

2.6. The Supplier reserves the right to change details and/or product specifications without
notice.

2.7. The Supplier reserves the right to make delivery by instalments and tender a separate
invoice in respect of each instalment. The Supplier’s failure to deliver one or more
instalments or any claim by the Client in respect of any one or more instalments shall not
entitle the Client to treat the Contract as a whole to be repudiated.

3. PRICE

3.1. The price payable for the goods ordered is the price shown on the web-site at the time the
Supplier receives the Client’s order and any applicable charges for carriage and insurance
except for the following exception:

3.2. Whilst every effort is made to ensure that the correct price is displayed on our web site,
errors may occur. If the Supplier discovers that such an error has been made in the quoted
price, the Client will be contacted to confirm this.

3.3. The Client will then be given the option of cancelling the order or re-confirming it at the
correct price. If the Supplier is unable to make contact with the Client the order will be
treated as cancelled.

3.4. Subject to clause 3.1 the Supplier must receive payment for the whole of the goods
ordered together with any applicable carriage and insurance charge, before the order can be
accepted. Payment can be made by any method specified in the Easy ways to Pay section.

3.5. The VAT inclusive prices quoted on the web site are shown at the current rate of VAT.

3.6. The Supplier reserves the right to change prices and details at any time without notice.

3.7. Prices shown on the web site may not be the same as those shown in the Suppliers catalogue
or on display within the retail store network.

3.8. Promotions available on the Suppliers web site may not be available in store or through the
Mail order service and vice versa.

3.9. Prices shown as reductions relate to the previous price at which the products have been
made available for at least 28 days.

4. TERMS OF PAYMENT AND DEPOSITS

4.1. Clients who shop online must be aged 18 years or over.

4.2. Payment can be made by

4.3. Only the following cards are accepted by us: MasterCard, Visa, Switch, Delta and Solo.

4.4. By placing an order through the web site the Client authorises the Supplier to debit their
credit or debit card for the total amount of the order prior to the despatch of the goods to the
Client’s delivery address, unless other credit terms have been agreed previously in writing.

4.5. Interest at the rate of 5.0% over the HSBC Bank plc rate shall be charged on any sum
overdue for payment and interest at that rate will continue to be charged after Judgment.

5. INSPECTION

5.1. The Client shall inspect the goods at the place and time of receipt but nothing in these Terms
shall require the Client to break packaging and / or unpack goods, which are intended to be
stored before use.

5.2. The Client must advise the Supplier by telephone within 2 days of receipt, of any claim for
short delivery or carriage.

5.3. The Supplier shall not be liable for indirect or consequential loss or damage including
without limitation loss of profit, of use, or of contracts arising out of the supply or failure
of supply of goods (other than liability for death and personal injury resulting from the
negligence of the Supplier) and whether arising in contract, tort or otherwise. In all other
cases liability shall be limited to the contract price.

5.4. If the Client does not give notice within 2 days the goods will be deemed to have been
delivered in the quantities shown in the delivery documents and the Client shall not be
entitled and will irrevocably and unconditionally waive any right to reject the goods or claim
any damages whatsoever for short delivery howsoever caused.

5.5. The Suppliers liability for short delivery is limited to making good the shortage.

6.1 RETURNS AND CANCELLATION

6.2. On cancellation for whatsoever reason the Client must return the goods in their original
condition to the Supplier at their cost unless the goods are being returned because they are
faulty or incorrect goods, in which case the Supplier will meet the cost of the return on the
Suppliers nominated carrier. If goods are not returned by the Client the Supplier reserves the
right to deduct the cost of recovering the goods from any refund due to the Client.

6.3. Refunds will only be made on the credit or debit card that was originally used to complete
the transaction within 30 days.

7. WARRANTY

7.1. Except where goods are sold to a person dealing as a consumer within the meaning of the
Unfair Contract Terms Act 1977 all warranties, conditions or other terms implied by statute
or common law are excluded to the full extent permissible by law.

8. RISK

8.1. The risk in goods sold to the Client shall pass to the Client so that the Client is responsible
for loss, damage or deterioration of the goods or a part thereof at the time of delivery.

9. GENERAL

9.1. The Laws of The Republic of Ireland apply to this agreement and any disputes in connection
with this agreement shall be tried in the courts of The Republic of Ireland.

9.2. If any part of these conditions is invalid, illegal or unenforceable the validity, legality or
enforceability of the other clauses and sub-clauses of these Terms shall not be affected and
they shall remain in full force and effect.

9.3. All web-site content (design, images and text) is the copyright of Machine Mart Limited
and its suppliers. The content may not be copied or removed, nor may the site be altered or
republished in any way without written permission of Donegal Plumbing & Heating Supplies Ltd.

9.4. All information and pricing on this website and in our current catalogue was correct at the
time of going live, E&OE (errors and omissions excepted)